GENERAL TERMS AND CONDITIONS created via the generator of the German Attorney’s Hotline AG
on basis of these General Terms and Conditions (GTC) between the customer and Element Ceramics Represented by Malte Bunzel, Address: Wertinger Str. 18, 86441 Zusmarshausen, e-mail address: firstname.lastname@example.org , hereinafter referred to as a provider, the contract.
through this contract will see the sale of new goods from the trades through the online shop of the provider. Due to the details of the respective offer, the product description of the landing page.
Conclusion of the contract
The contract is concluded in electronic commerce via the shop system or other means of distance communication such as telephones and e-mail. In doing so, the offers presented represent a non-binding invitation to submit an offer by the customer order, which the provider can then accept.
The Ordering process for the conclusion of the contract includes the following Steps:
-Selection of the offer in the desired Specification (size, color, number)
-Depositing the offer in the shopping cart
– Press the button ‘order’
-Entry the billing and delivery address
-Selection of the Payment
-Review and processing of the order and of all inputs
– Pressing the button ‘chargeable order’
-Confirmation email that order has been received Is
-Orders can be placed in addition to the shop system also via remote communication means (telephone/e-mail), which means that the the ordering process at the conclusion of the contract follows steps Includes:
-Order by phone / by mail
-Order confirmation transmitted
-With the sending of the order confirmation comes the contract is concluded.
The Contract is concluded for an indefinite period.
The Provider reserves the right to provide a quality and price equivalent performance. The performance shown in the shop is exemplary and not the individual, contractual Performance. The provider reserves the right to: in the event of unavailability of the promised service, which is not to produce.
Prices, shipping costs, return costs
The prices shown are final prices plus shipping costs. According to § 19 UStG we do not collect sales tax and therefore do not show it. The following shipping costs apply once per order: Germany: € 6,50 , EU: € 14,50 , International: on request the shipping costs for the country are calculated exactly. In the case of partial deliveries, the flat rate for each delivery is payable once. If there is a right of withdrawal and is used by this, the customer bears the costs of the return shipment.
The customer has only the following options for payment: pre-payment, invoice on delivery, direct debit, payment service provider (PayPal), cash payment upon collection and payment by cryptographic currency. Other payment methods are not offered and will be rejected. The invoice amount must be transferred in advance to the account indicated thereafter receipt of the invoice containing all the information for the transfer and sent by e-mail. The invoice amount must be transferred in advance to the account indicated thereafter receipt of the invoice containing all the information for the transfer and sent with the delivery. The invoice amount shall be collected by the provider by direct debit on the basis of the direct debit authorisation issued by the customer from the customer’s specified account. When using an escrow service/payment service provider, this allows the provider and customer to process the payment with each other. The escrow service/payment service provider forwards the payment of the customer to the provider. Further information can be found on the website of the respective escrow service/payment service provider. The invoice amount may also be paid in cash at the provider’s premises at normal office hours, deducting the shipping costs entered into.
The customer is obligated to deposit or transfer the stated amount to the account indicated on the invoice within 14 days after receipt of the invoice.
Payment is due without deduction from the invoice date. After expiry of the payment period, which is therefore determined by calendar, the customer is also in default without a reminder.
Financing is also available on request.
The Goods will be shipped immediately after receipt of the order. The Standard delivery time is 7 days if the item description otherwise is specified. The provider does not send directly. The order will be shipped by the manufacturer as soon as the entire order is in stock there. The customer is informed about delays informed immediately.
If the provider has a permanent Obstacle to delivery, in particular force majeure or non-delivery by our own suppliers, although a corresponding covered business has been not to be held, the provider has the right to enter into a contract with the customer in so far as Withdraw. The customer will be informed immediately and received services, in particular payments.
The provider is recognised that, in the event of subsequent performance, it will can choose between repair or new delivery if it is the goods are new goods and the customer is an entrepreneur.
This does not apply to claims for damages by the customer due to breach of of life, body, health or essential contractual obligations which are necessary to achieve the contractual objective of necessarily have to be fulfilled. Similarly, this does not apply to Claims for damages under grossly negligent or intentional Breach of duty by the provider or its legal representative or vicarious agents. In addition, the statutory Regulations.
Right of withdrawal
You have the right, within fourteen days without giving reasons, to revocation of this contract.
The withdrawal period is fourteen days from the day,
In the case of a purchase agreement: on the You or a third party named by you who is not the carrier have taken possession of the last goods or have Has. In the case of of a contract for several goods which the consumer has has ordered a single order and which is separately delivered: to which you or a third party you have designated, who is not a carrier who has taken possession of the last goods or Has. In the case of a contract for the delivery of goods in several partial consignments or pieces: on which you or one of you third party who is not a carrier, the last partial or have taken possession of the last piece or Has. In the case of of a contract for the regular delivery of goods through a period: during which you or a company you have designated Third party who is not a carrier who took possession of the first goods have or Has.
When several alternatives come together, the the last time.
In order to exercise your right of withdrawal, you must contact us (Element Ceramics, Malte Bunzel, Wertinger Street. 18 86441 Zusmarshausen email@example.com) by a clear explanation (e.g. a letter sent by post, fax, or e-mail) about your decision to terminate this Agreement revoked, inform. You can use the attached sample withdrawal form, but this is not mandatory Is.
In order to comply with the withdrawal period, it is sufficient that you notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
to follow of revocation if If you withdraw from this contract, we have given you all payments that are we have received from you, including delivery costs (with Exceptions to the additional costs resulting from your type of delivery other than the low-cost delivery offered by us. standard delivery), immediately and at the latest within fourteen days from the date on which the We have received notification of your revocation of this contract Is. For this repayment, we use the same means of payment, that you used in the original transaction, it was because, something else has been expressly agreed with you; in in no case will you be charged due to this repayment Calculated. We may refuse the refund until we or until you have provided proof of the that you have returned the goods, depending on the is the earlier time.
You have immediately removed the goods and in any case no later than fourteen days from the day on which to inform us of the revocation of this contract, to Element Ceramics, Malte Bunzel, Wertinger Str. 18 86441 Zusmarshausen firstname.lastname@example.org to send us back or hand over. The deadline is met if you have received the goods before the expiry of the 14 days.
You bear the direct costs of the Return of the goods.
You must be contacted for any the value of the goods will only be covered if this loss in value is to check the nature, characteristics and Functioning of the goods not necessary handling of them is due.
End of revocation instruction
Exclusion of liability
Claims the customer is excluded insofar as the following reason is not otherwise. This also applies to the agents and vicarious agents of the provider, if the customer against these claims for damages. Excluded are Claims for damages by the customer for injury to life, body, health or essential contractual obligations, which in order to achieve the contractual objective. to have to. Likewise, this does not apply to claims for damages under grossly negligent or intentional breach of duty by the provider or its legal representative, or Agents.
Place of jurisdiction and applicable law
The The contract is written in German. The further implementation of the The contractual relationship is in German. It only finds the law of the Federal Republic of Germany. For consumers, the this only to the extent that there are no legal provisions of the state in which the customer has his domicile or habitually resident. Place of jurisdiction is in the event of a dispute with customers who are not a consumer, legal entity of the public are the right or special fund under public law, the registered office of the Provider.
The Ineffectiveness of any provision of these Terms and Conditions has no effect on the effectiveness of the other provisions.
the ODR Directive
Online dispute resolution According to the species. 14 paragraph. 1 ODR-VO The European Commission provides a Platform for Online Dispute Resolution (OS), which you can use at http://ec.europa.eu/consumers/odr/ find.
Note according to Section 36 Abs. 1 No. 2 VSBG: We would like to point out that we are Participation in dispute resolution proceedings before a consumer arbitration body are not available.”